Last Updated: September 2026
At Mallikarjuna Sadan, Srisailam, we understand that travel plans may sometimes change. This Cancellation & Refund Policy explains the general terms applicable to booking cancellations, modifications, no-shows and eligible refunds.
Guests are encouraged to confirm the cancellation conditions applicable to their reservation before making any payment.
If you need to cancel your reservation, please contact Mallikarjuna Sadan as early as possible using the phone, WhatsApp or email details provided on our website.
Cancellation requests should include sufficient booking information to allow us to identify the reservation.
Cancellation charges, if applicable, may depend on factors including:
Where a booking is eligible for a refund under the cancellation terms communicated at the time of reservation, the applicable refundable amount will be processed after verification of the booking and payment.
Any applicable cancellation charges, transaction charges or other deductions communicated as part of the booking conditions may be deducted from the refundable amount.
Certain promotional, discounted, special-event or peak-season bookings may be offered on a non-refundable basis.
If a reservation is specifically identified as non-refundable before payment or confirmation, cancellation may not qualify for a refund.
A reservation may be considered a no-show when a guest does not arrive on the scheduled check-in date and does not inform us about the cancellation or delayed arrival.
No-show reservations may not be eligible for a refund, depending on the conditions applicable to the booking.
If a guest chooses to leave before the originally scheduled check-out date, any refund for the unused portion of the reservation will depend on the applicable booking terms and circumstances.
Guests should contact our team as soon as possible regarding any change to the duration of their stay.
Requests to change check-in dates, check-out dates, room types, occupancy or other reservation details are subject to availability.
A modification may result in a change to the room rate or other applicable charges.
A booking modification will be considered confirmed only after Mallikarjuna Sadan communicates confirmation of the requested change.
Different cancellation conditions may apply during festivals, public holidays, weekends, special events and other high-demand periods in Srisailam.
Guests are advised to carefully confirm cancellation and refund conditions before completing bookings for such dates.
If a refund is approved, it will generally be processed through an appropriate payment method after verification.
The time required for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway or other financial service provider.
Delays caused by banks or payment service providers may be outside the direct control of Mallikarjuna Sadan.
If you believe that you have accidentally made a duplicate payment or an incorrect payment, please contact us promptly with the relevant booking and transaction details.
After verification, eligible duplicate or incorrect payments may be refunded using an appropriate payment method.
In exceptional circumstances, a reservation may need to be cancelled due to operational issues, safety concerns, government restrictions, emergencies or other circumstances beyond reasonable control.
In such situations, we will make reasonable efforts to communicate with the guest and address any eligible payment or refund in accordance with the circumstances and applicable terms.
Mallikarjuna Sadan will not be responsible for failure or delay in providing accommodation where circumstances are outside our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, public emergencies or similar events.
Cancellation or refund requests arising from such circumstances will be reviewed according to the booking conditions and applicable requirements.
To request cancellation or modification of a reservation, please contact us and provide your booking details.
Please keep the following information available:
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